Travel
Delta One, First Class and Delta Comfort+ Offer Premium Experiences; Main Cabin and Basic Economy Offer Options For All Customers
ATLANTA, Dec. 8, 2014 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) is redefining the products it offers customers to further distinguish the choices available to them. Delta will offer best-in-class options for each of its customer segments with innovative multi-cabin experiences. Customers will have five products to choose from, including Delta One, First Class and Delta Comfort+ which offer premium amenities. Main Cabin and Basic Economy service will offer value options with Delta's high standards of service.
March 1, 2015, Delta customers can choose between:
Delta's new First Class
Delta Comfort+
SkyMiles Diamond and Platinum Medallion members will continue to enjoy complimentary upgrade eligibility to First Class and will also receive complimentary access to Delta Comfort+ seats at booking. On March 1, 2015, Gold and Silver Medallion members will continue to enjoy complimentary upgrade eligibility to First Class as well as complimentary access to Delta Comfort+ seats starting 72 hours and 24 hours prior to departure, respectively.
Delta has invested billions of dollars in the customer experience, including updating interiors with more baggage space and access to power throughout 225 domestic narrowbody aircraft through 2016, offering more entertainment than any other U.S. airline with the introduction of Delta Studio and access to more in-flight Wi-Fi than any other airline including its ongoing expansion to international aircraft by 2016. Additionally, customers have seen Delta's investment in its airport facilities and more than 45 Delta Sky Clubs throughout the system, power recharging stations at dozens of airports, and continued updates to the Fly Delta app including features such as integrated baggage tracking and mobile check-in.
Delta Air Lines serves nearly 165 million customers each year. This year, Delta was named the 2014 Airline of the Year by Air Transport World magazine and was named to FORTUNE magazine's 50 Most Admired Companies, in addition to being named the most admired airline for the third time in four years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 319 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia as well as a newly formed joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK, New York-LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products, services and technology to enhance the customer experience in the air and on the ground. Additional information is available on delta.com, Twitter @Delta, Google.com/+Delta, Facebook.com/delta and Delta's blog takingoff.delta.com.
*Delta One full flat-bed and Delta Comfort+ seat upgrades between New York and San Francisco are projected to be complete in the spring of 2015. **Select international flights may offer Business Class service in lieu of First Class. Amenities in the Business cabin may vary by flight and aircraft.
*Delta One full flat-bed and Delta Comfort+ seat upgrades between New York and San Francisco are projected to be complete in the spring of 2015. **Select international flights may offer Business Class service in lieu of First Class. Amenities in the Business cabin may vary by flight and aircraft.
SOURCE Delta Air Lines
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Travel
Delta Redefines Cabin, Upgrades Premium Economy Options
Delta One, First Class and Delta Comfort+ Offer Premium Experiences; Main Cabin and Basic Economy Offer Options For All Customers
"We're providing Delta customers with a thoughtful, well-defined spectrum of options as they make decisions about travel," said Glen Hauenstein, Executive Vice President and Chief Revenue Officer. "Whether a customer prioritizes the perks of Delta One or the value of Basic Economy, every seat comes with impeccable service and unmatched reliability."Providing an easy-to-recognize range of products and a high level of service is the latest step in Delta's strategy to offer differentiated experiences to customers seeking to tailor travel to their specific needs.
March 1, 2015, Delta customers can choose between:
- Delta One, formerly BusinessElite, is offered on long-haul international routes; also between New York-JFK and Los Angeles or San Francisco*
- First Class is offered on short-haul international and domestic routes**
- Delta Comfort+ offers an upgraded experience on all two cabin aircraft around the world
- Main Cabin experience is provided everywhere Delta flies offering a high standard of customer service
- Basic Economy offers Main Cabin service with fewer flexibility options available in select markets.
Delta's new First Class
Delta Comfort+
SkyMiles Diamond and Platinum Medallion members will continue to enjoy complimentary upgrade eligibility to First Class and will also receive complimentary access to Delta Comfort+ seats at booking. On March 1, 2015, Gold and Silver Medallion members will continue to enjoy complimentary upgrade eligibility to First Class as well as complimentary access to Delta Comfort+ seats starting 72 hours and 24 hours prior to departure, respectively.
Delta has invested billions of dollars in the customer experience, including updating interiors with more baggage space and access to power throughout 225 domestic narrowbody aircraft through 2016, offering more entertainment than any other U.S. airline with the introduction of Delta Studio and access to more in-flight Wi-Fi than any other airline including its ongoing expansion to international aircraft by 2016. Additionally, customers have seen Delta's investment in its airport facilities and more than 45 Delta Sky Clubs throughout the system, power recharging stations at dozens of airports, and continued updates to the Fly Delta app including features such as integrated baggage tracking and mobile check-in.
Delta Air Lines serves nearly 165 million customers each year. This year, Delta was named the 2014 Airline of the Year by Air Transport World magazine and was named to FORTUNE magazine's 50 Most Admired Companies, in addition to being named the most admired airline for the third time in four years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 319 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia as well as a newly formed joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK, New York-LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products, services and technology to enhance the customer experience in the air and on the ground. Additional information is available on delta.com, Twitter @Delta, Google.com/+Delta, Facebook.com/delta and Delta's blog takingoff.delta.com.
*Delta One full flat-bed and Delta Comfort+ seat upgrades between New York and San Francisco are projected to be complete in the spring of 2015. **Select international flights may offer Business Class service in lieu of First Class. Amenities in the Business cabin may vary by flight and aircraft.
*Delta One full flat-bed and Delta Comfort+ seat upgrades between New York and San Francisco are projected to be complete in the spring of 2015. **Select international flights may offer Business Class service in lieu of First Class. Amenities in the Business cabin may vary by flight and aircraft.
SOURCE Delta Air Lines
- Delta's 2015 Skymiles Program
There has been much discussion online this week since Delta announced in a press release, Delta Introduces 2015 SkyMiles Program with New Mileage Earning Structure and More Redemption Options, that they were updating their 2015 SkyMiles Program. You can...
- Delta Introduces Smart Travel Pack Options
Skymiles Members May Purchase A Package of Enhanced Travel Benefits for $199 with Unlimited Use Through January 5 Popular Add-On Conveniences Include Up to Eight Travel Companions ATLANTA, Sept. 13, 2013 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) will...
- Get On The Plane Fast With The Delta Skymiles Credit Card From American Express
New priority boarding benefit is latest enhancement to flight experience for Cardmembers and their travel companions Aug 2, 2011 ATLANTA and NEW YORK, August 2, 2011 – American Express (NYSE: AXP) and Delta Air Lines (NYSE:DAL) today unveiled two new...
- Delta Eliminates Skymiles Expiration
SkyMiles members gain new industry-leading benefit ATLANTA, Feb. 15, 2011 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) today announced it has eliminated the SkyMiles mileage expiration, creating a new industry-leading benefit for all members. This program...
- Delta Airlines Expands Service To Aruba
"Delta Airlines Expands Service to Aruba – La Guardia to Receive Additional Weekly Service in the Winter Season July 28th, 2010 Aruba Airport Authority N.V. (AAA) has received word from Delta Airlines that as of December 18, 2010 through April 30, 2011,...