Travel
More about my ATT service: I again called this morning to have my land line svc removed, but first I wanted to know what the difference would be in my bill. The reps talk in circles and never give you a straight answer, so I kept at this guy until he told me that as it is now, my monthly bill will be $113.85; if I have the land line disconnected the bill will be $127. Does this sound ludicrous?
I believe to cancel the entire ATT service - tv, internet, and phone, would cost me about $185 in penalties. I did get him to admit that this amount will reduce each month, so I will keep in mind that in 3 or maybe 6 months I will cancel the entire ATT service and find an alternative. The TV package and programs available are so poor (for the kinds of programs I watch), that I could get used to doing without TV. Internet is another matter although I could reduce the amount of time I spend on it, so maybe a "spot connection", such as a Mifi, might be okay. That way when I travel I could take it along with me, and it may or may not get a connection.
I know that all the major providers are essentially the same, and I wouldn't hope to get anything better by switching to another one. Thank goodness I have my jitterbug phone, which for $38 a month incl. taxes, gives me 700 minutes, and the unused minutes roll over to the following month. I don't text and don't use my cell phone for anything except to talk on the phone, so it's perfect! And if I call with a question, my call is answered by a real person!! I wish a company would do the same for TV and internet - but I'm such an idealist!
I had to keep telling the ATT rep to quit talking in circles and give me the straight facts. How can I make a decision if you tell me I will lose the "bundle discount" by cancelling the phone service, when you don't tell me how much the discount is and what the cost would be without it. I would love to sit in on a training session for telephone reps.
Enough of my ATT woes - even though I'm listed on all the Do Not Call registries I still get calls, but they are down to 2 or 3 an hour. I may just disconnect the damn thing entirely!
I'm going to go walk off my stress at the gym, and then allow myself a trip to Target. I need a bunch of little things and can't avoid it any longer, so I'll just have to stick to my list. We are in for about 3 more beautiful, tolerable days, until the weekend when the triple digits are back. I really do hate the hot weather.
-
It has been a quiet Sunday. Although I have written the newspaper customer service several times and been assured they will resume my delivery, I still haven't gotten a Sunday paper. It is still being delivered to Jeannie's house. ...
-
First thing I want to do is to address Jessica's comment yesterday that I might consider getting a cat. I was brought up with dogs as pets; my dad didn't like cats and my mom grew up on a farm where the cats were around the barn to...
- Technology
I started deleting cookies from my computer last night and finished with it this morning. I'm sure I got rid of hundreds of them. I'll probably find out sooner or later that I deleted something I should have kept, and it really aggravates...
- More About Jitterbug
I used the Jitterbug this morning for the first time to call Great Call Customer Svc. My old phone # had been ported to the new phone, but it wasn't showing up on the J'bug screen. A feature of this phone is that when you open it your...
- Update On New Cell Phone
My Tracfone expires at the end of today and my new Jitterbug phone hasn't arrived, so I called GreatCall (The Jitterbug company) to find out what they could tell me. A great customer service person checked with UPS and said the phone won't...
Travel
The last straw!
More about my ATT service: I again called this morning to have my land line svc removed, but first I wanted to know what the difference would be in my bill. The reps talk in circles and never give you a straight answer, so I kept at this guy until he told me that as it is now, my monthly bill will be $113.85; if I have the land line disconnected the bill will be $127. Does this sound ludicrous?
I believe to cancel the entire ATT service - tv, internet, and phone, would cost me about $185 in penalties. I did get him to admit that this amount will reduce each month, so I will keep in mind that in 3 or maybe 6 months I will cancel the entire ATT service and find an alternative. The TV package and programs available are so poor (for the kinds of programs I watch), that I could get used to doing without TV. Internet is another matter although I could reduce the amount of time I spend on it, so maybe a "spot connection", such as a Mifi, might be okay. That way when I travel I could take it along with me, and it may or may not get a connection.
I know that all the major providers are essentially the same, and I wouldn't hope to get anything better by switching to another one. Thank goodness I have my jitterbug phone, which for $38 a month incl. taxes, gives me 700 minutes, and the unused minutes roll over to the following month. I don't text and don't use my cell phone for anything except to talk on the phone, so it's perfect! And if I call with a question, my call is answered by a real person!! I wish a company would do the same for TV and internet - but I'm such an idealist!
I had to keep telling the ATT rep to quit talking in circles and give me the straight facts. How can I make a decision if you tell me I will lose the "bundle discount" by cancelling the phone service, when you don't tell me how much the discount is and what the cost would be without it. I would love to sit in on a training session for telephone reps.
Enough of my ATT woes - even though I'm listed on all the Do Not Call registries I still get calls, but they are down to 2 or 3 an hour. I may just disconnect the damn thing entirely!
I'm going to go walk off my stress at the gym, and then allow myself a trip to Target. I need a bunch of little things and can't avoid it any longer, so I'll just have to stick to my list. We are in for about 3 more beautiful, tolerable days, until the weekend when the triple digits are back. I really do hate the hot weather.
-
It has been a quiet Sunday. Although I have written the newspaper customer service several times and been assured they will resume my delivery, I still haven't gotten a Sunday paper. It is still being delivered to Jeannie's house. ...
-
First thing I want to do is to address Jessica's comment yesterday that I might consider getting a cat. I was brought up with dogs as pets; my dad didn't like cats and my mom grew up on a farm where the cats were around the barn to...
- Technology
I started deleting cookies from my computer last night and finished with it this morning. I'm sure I got rid of hundreds of them. I'll probably find out sooner or later that I deleted something I should have kept, and it really aggravates...
- More About Jitterbug
I used the Jitterbug this morning for the first time to call Great Call Customer Svc. My old phone # had been ported to the new phone, but it wasn't showing up on the J'bug screen. A feature of this phone is that when you open it your...
- Update On New Cell Phone
My Tracfone expires at the end of today and my new Jitterbug phone hasn't arrived, so I called GreatCall (The Jitterbug company) to find out what they could tell me. A great customer service person checked with UPS and said the phone won't...